Home » 2018 » September

Monthly Archives: September 2018

 Paul owns the only newsstand in town. All the townspeople buy from him

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Paul owns the only newsstand in town. All the townspeople buy from him and love to come by and talk for a while. They enjoy it so much that if Paul doubles the price of a paper from $1 to $2, the quantity demanded will fall from 100 to 75 papers per week.

a) What is the elasticity of demand for Paul’s newspapers (use appropriate sign)?

b) How would you characterize (in economic terms) the demand over that range?

Earlier in May, Jack had made inquiry at “The Cliffs,”

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Jack notice Cynthia’s letter was postmarked May 11.

Earlier in May, Jack had made inquiry at “The Cliffs,” a mountain resort owned by Cliff. In Cliff’s absence, Joe, one of Cliff’s caretaker, had shown Jack two available house, “Hi-Vu” and “Lo-Vu,” owned by Cliff, which Joe stated were listed for rent at $6,000 and $3,000 respectively, for one season.

On May 15, Jack received a letter from Cliff which read,

“This confirms statements by Joe. You may have Hi-Vu at $6,000,

or Lo-Vu at $3,000, for the season June through August, all services

included, payable in equal monthly installments.”

On May 17, Jack wrote to Cliff as follows,

“I think your prices are high. Will you take $5,000 for Hi-Vu?

If not, then I’ll have to settle for Lo-Vu, and I agree to pay the

$3,000 you ask, only I hope you may be willing to consider some

concession if I pay the whole $3,000 in advance.”

On May 17, Jack learned that Cynthia had sold Cynthia House to Jones for Jones’ immediate occupancy.

On May 18, Cliff received Jack’s letter and Cliff immediately telegraphed Jack,

“No change in prices. See my letter of the 16th.”

Jack received Cliff’s telegram the same day, May 18; and later that day Jack also received Cliff’s letter of May 16, which read,

“Our deal is off.”

Jack immediately wrote Cynthia,

“I’ll take Cynthia House per your letter of the 11th.”

The normal course of post between Jack and Cynthia and Jack and Cliff was one day.

What rights, if any, does Jack have against Cynthia and Cliff?

The Lotteries Commission conducts an instant lottery called ‘Set for Life’

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

The Lotteries Commission conducts an instant lottery called ‘Set for Life’ under which a winner who scratches three ‘set for life’ panels wins $50,000 each year for 20 years. The first $50,000 is payable as soon as the winner is notified, and later amounts are payable on the first anniversary of the first payment. In the event of the death of the winner, the Commission may pay any outstanding amounts to the deceased’s estate

Governance, Ethics, and Sustainability -MBA402

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Assessment Description
.
..
You are required to watch the following YouTube clips from the GRI Secretariat:
1. The GRI Sustainability Reporting Standards: The Future of Reporting

2. Introducing the GRI Standards

You must also read a fictional case study based on a company that will be provided to you in due
course.
You must then prepare a sustainability assessment report referring to the Consolidated Set of
GRI Sustainability Reporting Standards 2016 that specifically addresses:
A. Economic sustainability
i) Disclosure 201-2 Financial implications and other risks and opportunities due to
climate change
ii) Disclosure 205-3 Confirmed incidents of corruption and actions taken
iii) Disclosure 206-1 Legal actions for anti-competitive behaviour, anti-trust,
and monopoly practices
B. Environmental sustainability
i) Disclosure 302-1 Energy consumption within the organisation
ii) Disclosure 304-2 Significant impacts of activities, products, and services on
biodiversity
iii) Disclosure 307-1 Non-compliance with environmental laws and regulations
Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material
in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection
under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a
registered higher education provider CRICOS Provider Code 02426B.
C. Social sustainability
i) Disclosure 401-1 New employee hires and employee turnover
ii) Disclosure 406-1 Incidents of discrimination and corrective actions taken
iii) Disclosure 413-1 Operations with local community engagement, impact assessments,
and development programs
You will be required to include a minimum of 15 references in your Risk Assessment Report at
least 5 of which must come from academic journals or textbooks.
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further
reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86
098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Criteria F (Fail)
0%-49%
P (Pass)
50%-64%
CR (Credit)
65%-74%
D (Distinction)
75% – 84%
HD (High Distinction)
85%-100%
Mark
Assessment Content (Subject Specific) OUT OF 30 MARKS
Sustainability Assessment
Economic Sustainability
Sustainability Assessment
Report demonstrates poor
understanding of
management approach
disclosure methodology.
Failure to provide narrative
explanation of topic specific
disclosures. Substandard
effort to make disclosures
based on case study
information.
Demonstrated understanding
of case study organization
disclosure obligations based
on mostly accurately
identified topic specific
disclosures – climate change,
corruption, and anticompetitive
behavior.
Narrative explanation using
management approach
disclosure methodology but
further work required to
improve clarity of disclosure.
Topic specific disclosures –
climate change, corruption,
and anti-competitive
behavior – accurately
identified from the case
study and appropriately
disclosed in Sustainability
Assessment Report with
reasonably clear narrative
explanation using
management approach
disclosure methodology.
Comprehensive
understanding of case study
organization disclosure
obligations based on
accurately identified topic
specific disclosures – climate
change, corruption, and anticompetitive
behavior.
Clear narrative explanation
using management approach
disclosure methodology.
Sustainability Assessment
Report demonstrates advanced
level understanding of
management approach
disclosure methodology. Highly
detailed narrative explanation
of topic specific disclosures –
climate change, corruption, and
anti-competitive behavior –
together with accurate and total
disclosure based on case study
information.
/10
Sustainability Assessment
Environmental Sustainability
Lack of understanding of
disclosure requirements of
case study organization.
Insufficient narrative
explanation or
commentary of topic
specific disclosures –
energy consumption,
biodiversity, environmental
law breaches.
Management approach
disclosure methodology
not followed.
Methodology of the
management approach to
disclosure appropriately used
to prepare logical narrative
explanations of topic specific
disclosures – energy
consumption, biodiversity,
environmental law breaches.
Narrative explanations are
reasonably clear but some
important details from case
study that should be included
have been overlooked.
Sustainability Assessment
Report indicates general
awareness and solid
understanding of purpose of
disclosure and required
methodology. Relevant
details from case study are
included within narrative
explanation of topic specific
disclosures – energy
consumption, biodiversity,
environmental law breaches.
Methodology of the
management approach to
disclosure used well to
prepare detailed narrative
explanations of topic specific
disclosures – energy
consumption, biodiversity,
environmental law breaches.
Narrative explanations are
clear and incorporate vast
majority of relevant details
from case study.
Effective adoption of
management approach
disclosure methodology to
provide complete topic specific
disclosures – energy
consumption, biodiversity,
environmental law breaches –
relevant to case study
organization. Articulate and
highly detailed narrative
explanations included in
Sustainability Assessment
Report.
/10
Sustainability Assessment
Social Sustainability
Sustainability Assessment
Report demonstrates poor
understanding of
management approach
disclosure methodology.
Failure to provide narrative
explanation of topic
specific disclosures.
Substandard effort to
make disclosures based
on case study information.
Demonstrated understanding
of case study organization
disclosure obligations based
on mostly accurately
identified topic specific
disclosures – attrition,
discrimination, and
community engagement.
Narrative explanation using
management approach
disclosure methodology but
further work required to
improve clarity of disclosure.
Topic specific disclosures –
attrition, discrimination, and
community engagement –
accurately identified from the
case study and appropriately
disclosed in Sustainability
Assessment Report with
reasonably clear narrative
explanation using
management approach
disclosure methodology.
Comprehensive
understanding of case study
organization disclosure
obligations based on
accurately identified topic
specific disclosures –
attrition, discrimination, and
community engagement.
Clear narrative explanation
using management
approach disclosure
methodology.
Sustainability Assessment
Report demonstrates
advanced level understanding
of management approach
disclosure methodology.
Highly detailed narrative
explanation of topic specific
disclosures – attrition,
discrimination, and community
engagement – together with
accurate and total disclosure
based on case study
information.
/10
Structure Format and Presentation OUT OF 10 MARKS
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further
reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86
098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment Marking Rubric
Answer clearly and logically
presented
Serious lack of organization.
Body paragraphs do not refer
back to or relate to main
arguments. Writing is
formulaic, i.e. “in
conclusion,” “another
example is….”
Writing style could be more
effective. Organization is hard
to follow; there is little
progression of ideas. Little or
no transitions between
paragraphs. Need to more
effectively weave main
arguments throughout and
relate body paragraphs.
Paragraphs are generally well
organized. Better transitions
needed. The progression of
ideas could be more
thoughtful. Paragraphs relate
back to main arguments to
prove argument.
Ideas & arguments are well
structured. Thoughtful
progression of ideas and
details. Sound transitions
between paragraphs. Major
arguments are effectively
made.
Ideas & arguments are
effectively structured. Thoughtful
progression of ideas and details.
Excellent transitions between
paragraphs. Concluding
comments leave the reader
thinking. Major arguments are
effectively woven throughout
everybody paragraph, with ideas
always related back to main
arguments.
/2
Appropriate theory and
research used to answer
question posed
The critique does not have
appropriate structure and lacks
direction. No significant
observations made from
appropriate theory and
research. Poor writing and
expression of arguments.
Reasonable critique which
examines the relevant issues
and makes reasonable
observations made from
appropriate theory and
research. Reasonable writing
and expression of arguments.
Good critique examines the
relevant issues and makes
good observations from
appropriate theory and
research. Good writing and
expression of arguments.
A very good critique
considered all the relevant
issues and made important
observations made from
appropriate theory and
research. Very good writing
and expression of arguments.
Fully considered all the relevant
issues and made significant
observations made from
appropriate theory and
research. Excellent writing and
expression of arguments.
/2
Correct academic writing style
used, including correct
spelling, grammar and
punctuation
Needs more sentence variety.
Little or no thought given to
diction. Tone or language is
conversational. Contains much
informal language. Uses “I” or
“you.” Contains many
examples of unclear or
awkward phrasing.
Needs more sentence variety.
Attention needed with diction.
Contains informal language or
conversational tone, or uses “I”
or “you.” Unclear or awkward
sentence phrasing.
Sentence variety is adequate.
Tone is appropriate. Diction is
clear, but could be more
effective. Language is
academic, and writing is clear
and effective. Very little or no
unclear or awkward phrasing.
Sentence variety is effective and
good. Tone is appropriate and
consistent. Diction/ vocabulary is
appropriate and effective.
Language is academic. Writing
is clear, and concise.
Sentence variety is effective and
sophisticated. Tone is
appropriate and consistent.
Diction/ vocabulary is
sophisticated and effective.
Language is academic. Writing
is clear, concise, and strong.
/2
Format of answer consistent
with question requirements and
KBS guidelines
No efforts made to follow
submission and editing,
spacing, etc requirements.
Meets most editing, spacing,
fonts, and other editing
requirements. Some
requirements not met.
Meets editing, spacing, fonts,
and other editing
requirements.
Meets almost all editing,
spacing, fonts, and other
editing requirements.
Meets all editing, spacing, fonts,
and other editing requirements.
/2
In-text referencing and
reference list follows Harvard
style and consistent with KBS
guidelines
Inappropriate referencing.
Not in-line with requirements
of Harvard style and
consistent with KBS
guidelines.
Reasonably appropriate
referencing, generally in-line
with requirements of Harvard
style and consistent with KBS
guidelines.
Good referencing, largely inline
with requirements of
Harvard style and consistent
with KBS guidelines.
Very good referencing, 100%
in-line with requirements of
Harvard style and consistent
with KBS guidelines.
Excellent/appropriate
referencing, 100% in-line with
requirements of Harvard style
and consistent with KBS
guidelines.
/1
Word count is within + / – 10%
of requirement
Word count is within + / –
more than 15% of
requirement
Word count is within + / –
15% of requirement
Word count is within + / – 10%
of requirement
Word count is within + / – 5%
of requirement
Word count is within
+ / – 0% of
requirement
/1
Comments: /30
/10
/40

The Scene Brokers is an Australia wide venue booking company that acts as a go-between

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

System Brief
The Scene Brokers is an Australia wide venue booking company that acts as a go-between
amongst customers and venues, matching customers including businesses to suitable venues
based on supplied criteria. The company has conducted a strategic review of its operations as
part of its annual strategic business planning process. In the course of doing SWOT analysis,
they identified an opportunity to extend their business to individuals requiring venue
reservations with an automated website (and an associated App) taking advantage of their
contacts and special rate deals available to them.
The Scene Brokers is proposing a website and App called FindYourVenue and are requesting a
systems design solution to support its current operation targeting businesses and its new
operation targeting individuals. It will be in the same vein as other existing popular customer
to service matching websites such as HotelsCombined, except that its focus will be on
matching customers to suitable venues Australia wide. FindYourVenue can be used for both
medium to large corporate functions and small to medium private functions such as wedding
receptions and birthday parties. Some constraints include that (1) for business customers the
system will deal with only approved customers who has at least 100 attendees per booking,
and (2) for individual customers the system will not deal with very large functions, i.e., it offers
venues for not more than 500 attendees per private function. To become an approved
business customer, a business must first apply for registration online and pay a $100 annual
fee to receive a username to use the system – the username/password and the payment
receipt are sent in a registering confirmation email. Individual customers can create an online
profile and select a username/password by filling out a simple online form and providing their
details – individual customers will also receive a welcome email including the customer’s
registered details. Customers need to login into the system using their credentials and provide
booking detailssuch as number of attendees, desired location, food menu, music genres, date
and time, and price range, to see the list of available venues. After selecting a preferred
venue, both types of customers must ultimately pay the full amount due to finalize their
bookings. Once the booking is finalized, customers will receive a booking confirmation email
in their registered email address which includes the tax invoice for the booking. The details of
each booking are kept in customers’ records and can be viewed online. The Scene Brokers’
venue providers are registered as business contacts and are given access to the system to
update the FindYourVenue database with their latest availability and pricing schedules.
The CEO of The Scene Brokers has commissioned your consultancy firm, ABC Consultancy, to
prepare a formal business management report to identify a system design solution and
explain the benefits of developing such a system to support their business and their service.
In particular The Scene Brokers is interested in topics detailed below in section 3.2.
Introduction to Systems Design – Assignment 2
ICT115 Teaching Team Page 5
3.2 Topics to be addressed
3.2.1 Topic 1
Briefly describe how would you obtain the information needed for the development of a use
case model to analyse the requirements of the proposed system. Draw a Use Case Diagram
and document use case descriptions to represent the required functionality of the system.
Note that any associated systems such as financial systems which are not detailed in the brief
may be treated as a black box when drawing the use case diagram.
Suggested length: 500 words
3.2.2 Topic 2
Establish a scholarly supported argument, discussing the benefits of offering a mobile
application in addition to the website. You may start by exploring perceptions of, and
behaviours related to, the use of mobile apps in similar businesses. You must use at least five
references to support your argument.
Suggested length: 750 words
3.2.3 Topic 3
Develop a Work Breakdown Structure (WBS) – organized by product and in at least three
levels of details – for the front-end of a mobile application, which helps the management to
understand the scope and complexity of the development project. You are required to
demonstrate how the suggested WBS can be used by the management.
No cost and schedule estimation is required at this stage.
Note: The Project Management Body of Knowledge (PMBOK) defines WBS as a “deliverable
oriented hierarchical decomposition of the work to be executed by the project team”.
Suggested length: 250 words

Task The assessment requires you to examine an organisational case study.

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Task

The assessment requires you to examine an organisational case study. The chosen organisation is Australia Post. The case study is selected due to various changes and reforms implemented in the company. Students are required to undertake the following before undertaking this assessment:

 

 

  1. read and analyse the most recent annual report of the company. The annual report outlines the organisations performance in various areas, challenges, organisational strategy, and governance arrangements
  2. read and review internal news releases of the company related to its performance, leadership and changes (see assessment guideline on Moodle site which has examples of 3 selected news). Other Australia Post news can be accessed on news releases. Students are welcome to review other documents available on company website to understand their performance and contributing factors
  3. read about and analyse Australia Post and other organisations on changes and reforms from external media sources (e.g. Newspaper/magazine), and academic journals.

 

 

Once you have read and analysed the above, then you are required to prepare a report which analyses the following questions/topics.

 

 

  1. a) Outline key changes and reforms implemented by Australian Post
  2. b) Discuss driving factors that contributed to the reforms
  3. c) Identify people development strategies implemented by Australian Post to overcome any resistance to change
  4. d) How Australia Post has aligned its future strategies to manage change and innovation to lead in global business environment?
  5. e) What lessons have you learnt after analysing the Australia Post case study?

 

Students are welcome to outline their views, ideas or perception, however it needs to be supported by academic literature. A minimum of 15 academic papers should be part of your literature review. Reference to the corporate or strategic plan and other corporate documents is in addition to the 15 academic papers.

Refer to Moodle site for details on the structure of the report.

 

 

 

 

Assessment Due Date

Week 12 Monday (1 Oct 2018) 11:45 pm AEST

All assignments must be submitted through Moodle site. No email submission is accepted under any circumstances, please contact IT Help Desk if you have difficulty accessing Moodle site.

 

Return Date to Students

Please note that this is the final assessment item for this unit and as such marks will not be released until after the certification of grades. Students will be notified of release date on the unit Moodle site.

 

Weighting

40%

 

Assessment Criteria

 

A marking rubric which expands upon the following criteria will be available on Moodle.

Application of theory and literature into the discussion, analysis, solutions and recommendation for the presenting issues in the organisation (8 marks).

Analysis of the problems/organisational issues; including a critical analysis and clear argument supported by evidence (8 marks).

Identification of alternative solution/s in the body of the report (6 marks).

Justification of the chosen recommendation/s to the problem/organisational issues (6 marks).

Actions undertaken in order to implement the solution to the problem/organisational issues (6 marks).

A structure with a clear introduction, well organised material, and a strong conclusion and standard use of written communication (3 marks).

Correct APA referencing of a minimum of 15 academic sources in-text and in the reference list (3 marks).

 

These are the minimum requirements. Students should note that satisfactorily meeting the minimum requirements will typically result in the minimum pass grade being awarded.

 

 

As Masters students you are required to engage in research as per the Australian Qualifications Framework (AQF) guidelines. Two specific requirements need to be considered. 1. Students need to demonstrate “a body of knowledge that includes the understanding of recent developments in a discipline and/or area of professional practice, and 2. Students must demonstrate “knowledge of research principles and methods applicable to a field of work and/or learning”.

Your attention is drawn to the University’s stated position on plagiarism. THE WORK OF OTHERS, WHICH IS INCLUDED IN THE ASSIGNMENT MUST BE ATTRIBUTED TO ITS SOURCE (a full list of references must be submitted as part of the assessment).

 

 

 

 

 

 

Referencing Style

 

Submission

Online

 

Submission Instructions

All assignments must be submitted through the unit Moodle site.

 

Learning Outcomes Assessed

  • compare and contrast an organisation’s internal and external environmental forces which affect organisational change initiatives;
  • critically consider alternative approaches to implementation of change within an organisation;
  • assess and discuss the role of managerial leadership within an organisation wide change initiative, plan and implementation process; and
  • evaluate process and success measures of change management in organisational contexts.

 

 

Graduate Attributes

  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management
  • Ethical and Professional Responsibility
  • Leadership

Environmental and sustainability of infrastructural project

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Assignment Title: “The triple bottom line ensures a balance between the economic environmental and sustainability of infrastructural project

HRMT20028 – Organisational Change Management

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Unit: HRMT20028 – Organisational Change Management

Term 2, 2018
Assessment 3: Individual Case Study Report
Individual case study report: 40%
Word limit: 2000 words (excluding title page, reference list and any supplementary material)
Due date: on Monday, 1 October 2018, 11:45 pm (Week 12)
Referencing: APA style
Assessment submission: all assessment must be submitted through Moodle
Assessment Task
The assessment requires you to examine an organisational case study. The chosen organisation is
Australia Post. The case study is selected due to various changes and reforms implemented in the
company. Students are required to undertake the following before undertaking this assessment:
1. read and analyse the most recent annual report of the company. The annual report outlines
the organisations performance in various areas, challenges, organisational strategy, and
governance arrangements
2. read and review internal news releases of the company related to its performance, leadership
and changes (see attachment 1 which has examples of 3 selected news). Other Australia Post
news can be accessed on news releases. Students are welcome to review other documents
available on company website to understand their performance and contributing factors
3. read about and analyse Australia Post and other organisations on changes and reforms from
external media sources (e.g. Newspaper/magazine), and academic journals
Once you have read and analysed the above, then you are required to prepare a report which
analyses the following questions/topics.
a) Outline key changes and reforms implemented by Australian Post
b) Discuss driving factors that contributed to the reforms
c) Identify people development strategies implemented by Australian Post to overcome any
resistance to change
d) How Australia Post has aligned its future strategies to manage change and innovation to lead
in global business environment?
e) What lessons have you learnt after analysing the Australia Post case study?
Students are welcome to outline their views, ideas or perception, however it needs to be supported
by academic literature.
Your essay should be structured as follows:
Introduction Clearly outlines what the essay is about. The introduction provides a brief
synopsis of the essay.
Analysis of the
discussion
questions/topics
You will address the five discussion questions below. Students are asked to
have separate headings on each of the discussion questions. The use of 15
academic papers will be cited in this section of the essay. Please do not
plagiarise the text from the organisations website. Use of any material must
be properly acknowledged
a) Outline key changes and reforms implemented by Australian Post
b) Driving factors that contributed to the reforms
2
c) People development strategies implemented by Australian Post to
overcome any resistance to change
d) How Australia Post has aligned its future strategies to manage
change and innovation to lead in global business environment?
e) What lessons have you learnt after analysing the Australia Post case
study?
Conclusion Outline a brief conclusion. The conclusion will provide a summary of your
findings.
A minimum of 15 academic papers should be part of your literature review. Reference to the
corporate or strategic plan and other corporate documents is in addition to the 15 academic papers.

3
Attachment 1: Media News
Australia Post delivers strong full year profit before tax of $126.1m despite record letter
volume decline
25th August 2017
• Revenue up 3.7 per cent year-on-year to $6.8 billion
• Strong performance in Parcels business with PBT up 4.8 per cent to $299.7 million
• Letters business continues to face significant challenges in the face of record letter volume
decline of 11.8 per cent contributing to $180.2 million loss before tax
• Capital expenditure of $296 million on network investments across parcels and letter
facilities
• Increased support to our crucial licensee network, including $29 million in additional
payments, bringing total payments to $450 million this year
• All community obligations, including service performance standards, exceeded for the 17th
consecutive year
Australia Post today announced a full-year profit before tax of $126.1 million, up from $41 million
(or 307 per cent) in FY16, as continued strong growth in the parcels business allowed for
reinvestment in customer service initiatives.
Parcels profit before tax increased by 4.8 per cent to $299.7 million, a strong result in a very
competitive market. Addressed letter volumes, down 11.8 per cent, contributed to a $180 million
loss before tax in the postal business.
Australia Post Acting Managing Director and Group CEO Christine Corbett said this result
demonstrated the shift to becoming a major eCommerce player is paying dividends.
“Our parcels business has experienced a strong year with 4.8 per cent revenue growth and an
increase in volume delivered across the domestic and international network. Last Christmas we had
our largest ever parcel delivery day, with more than two million parcels delivered in a single day, and
we’ve continued to experience strong growth throughout what is traditionally a quieter second
half,” Ms Corbett said.
“With new entrants to the market contributing to overall growth in eCommerce volumes, we expect
our parcels business to continue to grow, allowing for reinvestment in customer initiatives like
MyPost, parcel lockers and digital trusted services.
“A pleasing highlight this year was an increased Net Promoter Score for customer engagement and
we recently signed a new three-year Enterprise Agreement strongly supported by our large award
workforce.
“The letters business still presents a significant challenge, with our largest ever 12 month volume
decline experienced this year. We need to continue to ensure this business is sustainable, while
managing the declining foot traffic in post offices, and we are speaking with the community on how
they may use the letters service in the future.”
Australia Post has advised strong parcels growth is expected to continue however the structural
decline in letters will put pressure on the profit outlook for FY18.
Australia Post also today released the 2017 Remuneration Report for key management personnel.
This report is available at auspost.com.au/about-us/news-media/publications
4
The Annual Report will be tabled in Federal Parliament later this year.
-EndsFigure
1: Commercial and Community Service Results for FY17

Figure 2: Cumulative volume loss in addressed letters (FY08 – FY17)
5
Ahmed Fahour resigns as Managing Director & Group CEO
23rd February 2017
Australia Post today announced that Ahmed Fahour has resigned as Managing Director & Group CEO
and will step down from the role in July 2017.
Mr Fahour tendered his resignation at yesterday’s Board meeting, having served as MD and CEO of
Australia Post since February 2010.
Mr John Stanhope, Chairman of the Australia Post Board, said that Mr Fahour’s legacy as CEO will be
felt for many years to come.
“By any measure, Ahmed has done an astounding job in transforming the business,” said Mr
Stanhope. “When he started, he was set the challenge to ‘write the next chapter in the history of
Australia Post’ – and he certainly rose to that challenge.”
“Now, with the business entering the next phase of its transformation, Ahmed’s decision to resign
provides opportunity for a new leader to continue the development of Australia Post into a leading
international eCommerce player.
“Ahmed was appointed at a time when Post was still highly dependent on revenue from the letters
service, but the community’s use of letters had already peaked and was in the early stages of
decline.
“He led the team that developed an entirely new strategy focused on investing in the parcels and
eCommerce business.
“It was the right strategy. It has put Australia Post on a pathway to a sustainable future and avoiding
a taxpayer bailout.
Under the guidance of Mr Fahour, Australia Post invested in its Parcels & eCommerce business. The
investment included:
• Acquiring the remaining half of StarTrack from its JV-partner Qantas;
• Doubling the capacity of its Melbourne and Sydney parcels centres;
• Installing 24/7 Parcel Lockers at 264 sites, and partnering with Woolworths to install a
further 500 sites, to make parcel collection more convenient for Australians;
• Building the innovative MyPost platform to enable Australians to register their delivery
preferences online.
• Investing in and forming an international eCommerce alliance with Aramex.
As a result of these investments, Australia Post’s revenue and profits from the Parcels business has
more than doubled during Mr Fahour’s tenure.
Mr Fahour’s other achievements included the successful reform of the letters service.
Since peaking in 2008, the amount of letters delivered, per letterbox in Australia, has halved.
In response to growing losses, Mr Fahour developed and implemented a letters reform package that
included introducing a new two-speed service. The package allowed Australia Post to invest in its
Post Office network, including supporting its many licensees, as well as maintaining daily delivery
and a discount 60c postage stamp for concession holders.
6
“Without those reforms, the losses from the letters service would have overwhelmed the business –
and, ultimately, it would have crippled our ability to maintain services in communities across
Australia,” said Mr Stanhope.
“By remaining a self-funded business, the taxpayer avoided a potential $6.7 billion bailout over the
next decade. Instead, Australia Post has received no taxpayer money but delivered to government
over $4 billon in dividends, taxes and CSO funding in the past seven years.
“As well, we have been able to support our people through dramatic change. Almost 10,000 staff
have now been retrained and redeployed into new roles through our Post People First Program.”
Australia Post today also announced a $197 million half year profit before tax which follows the
organisation returning to profit in 2016. This result included the Postal business breaking even and
the Parcels business increasing market share and lifting profits by 16%.
Mr Stanhope said the Board would begin the search for a new CEO immediately. The Board will
consider both internal and external candidates – and are expecting to announce Mr Fahour’s
successor in the coming months.
7
Fact Sheet
What are the changes?
The Federal Government’s decision allows Australia Post to introduce an additional speed of service
for senders of mail.
• A new Regular service will provide the cheapest option for consumers to send non-urgent mail
and will be delivered two days slower than the current timetable. The regulated performance
standards for letter delivery will now be aligned to this timetable.
• Customers wanting to send mail at the current schedule will pay more for a Priority service.
This brings regular mail in line with service changes introduced last year for business mail and widely
embraced by customers. About 70 per cent of business mail is already sent via the slower Regular
service.
• Express Post will continue to be available as a guaranteed next day delivery service, when
sending and delivery is within the Express Post network.
Australia Post is not seeking, or expecting, to make profits from these changes to the letters service.
What is driving the changes?
The rise of digital communications has resulted in the number of letters delivered per household to
fall by one third since volumes peaked in 2008. That means our posties are delivering 1.2 billion
fewer letters than they did seven years ago.
The decline in letter volumes reached 8.2% in the first half of this financial year.
Australia Post’s current forecast for FY2015 is for a company-wide loss – driven by a loss of about
$350m in the mail service. It will be Australia Post’s first full-year lost in over 30 years.
Cumulatively, losses in Australia Post’s letters business are approaching $1 billion. It is currently
forecasting an enterprise-wide loss in FY 2015, the first in more than 30 years, as the losses in the
mail service overwhelm the profit from parcels.
An independent report commissioned by the government found that, without reform, the losses in
the letters business would soon grow to $1 billion a year and lead to overall losses at Australia Post
of $6.5b over a decade.
Australia Post is a fully self-funded business and receives no taxpayer funding.
The decision will allow Australia Post to better manage the losses and sustain Australia’s mail
service while it grows the services the community wants, such as in parcels and trusted services.

Barbara’s concern about parking costs

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Page 11 of 16
Business Statistics 26134
Spring 2018
Group Assignment – The Task
The purpose of this assignment is to improve your understanding in choosing between and using
methods to assess the relationship between variables and make comparisons across different
segments. It will develop your skills in being able to critically think and enhance your analytical skills.
Specifically, we want you to access the Excel database provided on UTSOnline that describes the
evaluation of more than 500 restaurants that are listed on a website /app that consumers can search
and consult to determine where to go for breakfast, lunch or dinner in a capital city similar in
geography to Sydney. Restaurants are categorised by a number of dimensions and this data is fed
into the app and website search engine for consumers to help narrow their search.
You are asked to treat this database as a sample of the restaurants in Sydney – that is, the database
is a listing describing a subset of restaurants in the capital city, but not all restaurants are included
for various reasons (e.g., new restaurants being opened or closing on a daily basis).
We want you to investigate a series of questions using this database using the various statistical
techniques you have been exposed to in Business Statistics and answer several managerial
questions.
You must complete this as a group of three, four or five students.
Each group must complete all FOUR questions. We strongly recommend you do not assign a
question to each group member to complete, but instead consider having an initial discussion, then
each member completing all four questions on their own, and then come together as a group to find
a common (superior) solution.
In answering each question, please consider the following:
• Explain which variables you used as inputs into your answers
• You should clearly show the various inputs to the calculations you used to construct your
answer and justification or assumptions made in some cases for why you chose these as
inputs (e.g., degrees of freedom; assumption).
• As you have access to a computer, you will be expected to use critical table values that are
accurate (i.e., not rounded or obtained from an offline source such as a table listed in a
textbook or table you may use in exam settings). This selection of table should be based on
your knowledge about the population parameters, level of significance and degrees of
freedom inputs, which you should also state to justify your selection of table.
• Present any inputs and answers to two decimal places (unless otherwise instructed), but
round your calculations only at the end though to avoid round error. Probabilities should be
presented as percentages.
Page 14 of 16

 

Question 2) Barbara’s concern about parking costs
Barbara is working as a planning consultant to the government focused on the location of small
businesses. Barbara is particularly interested in examining what the average cost of parking at a
parking station that is catering to city-based restaurants (i.e., defined as those restaurants located
within 5km of the CBD).
One suggestion from her previous work conducted overseas is that, on average, parking costs should
be significantly less than $14 to ensure using a private vehicle to frequent city-based restaurants
remains a favourable proposition for potential patrons.
Propose and test a suitable hypothesis to examine this using the sample data provided.

Case: Control of “thresholds for evaluation” (TFE’s) at Hallenvale Hospital

Click here to order similar paper @Tutoriage.us. 100% Original.Written from scratch by professional writers.

Week 3 – Assignment

Recommendations for Improvement

[WLOs: 1, 2, 3, 4] [CLOs: 3, 4, 5]

Prior to beginning work on this assignment, please review the related grading rubric.

For this assignment, you will complete the Chapter 8 Case: Control of “thresholds for evaluation” (TFE’s) at Hallenvale Hospital and Chapter 9 Discussion Question 7, parts b, c, and g.

Control of TFE’s at Hallenvale Hospital Case

This case requires you to assess the infection rate at the hospital and do the following:

  • Calculate the average percent of infections.
  • Create an appropriate control chart with upper and lower control limits, plot the data in a Control Chart (using Excel), and determine if the process is in control.
  • Determine what actions management should take.
  • Determine an appropriate TFE for management to use to monitor future data.

Question 7

These questions require that you evaluate different approaches to improving process performance and develop a recommendation on how to proceed. The question and its parts are listed below. Identify and discuss what would be the most appropriate tool (e.g., 7 QC Tools used for kaizen or others) to use to attack each of these problems:

  1. The publication team for an engineering department wants to improve the accuracy of its user documentation but is unsure of why documents are not error free.
  2. A rental car agency is getting numerous complaints about the length of time that customers have to wait to obtain a car. They need to get a better handle on the factors that relate to the wait time.
  3. A travel agency is interested in gaining a better understanding of how call volume varies by time of year in order to adjust staffing schedules.

In your recommendations for each scenario, examine techniques (e.g., a Six Sigma technique, “lean” strategies, etc.) to improve input and supplier quality, and incorporate a customer-focused approach to Quality Management concepts.

Each conclusion should incorporate at least one scholarly reference supporting the recommendations made. Across the three recommendations, use at least three scholarly sources in addition to the text.

The Recommendations for Improvement paper

  • Must be two to four double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Ashford Writing Center’s APA Style(Links to an external site.)Links to an external site.
  • Must include a separate title page with the following:
    • Title of paper
    • Student’s name
    • Course name and number
    • Instructor’s name
    • Date submitted

For further assistance with the formatting and the title page, refer to APA Formatting for Word 2013 (Links to an external site.)Links to an external site..

 

error: Content is protected !!